QuestionPro Survey Software Security Assessment
Customer Service & Support
QuestionPro CX analyzes textual feedback of your customers and gain insights from the qualitative data.
9-Dimension Security Framework
Identity & Access Management
Compliance & Certification
AI Integration Security
NEWAPI Security
Infrastructure Security
Data Protection
Vulnerability Management
Breach History
Incident Response
AI Integration Security Assessment (9th Dimension)
Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.
Last updated: January 17, 2026 at 06:04 PM
Assessment Transparency
See exactly what data backs this security assessment
Data Coverage
4/8 security categories assessed
Score based on 4 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.
Evaluation Friction
Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.
Security Documentation
These documents were discovered during automated assessment and may contain additional security information not reflected in the score.
Transparency indicators show data completeness and vendor accessibility
AI Integration Security
🔒 9th DimensionAssess whether QuestionPro Survey Software is safe for AI agent integration. Identify Shadow AI risks before they become breaches using Anthropic's Model Context Protocol (MCP) standards.
AI Readiness
Infrastructure for AI integration
AI Security
Safety controls for AI agents
Essential Security Analysis
Based on available security assessment data
Compliance & Certifications
AI Integration Security Assessment
Industry-first assessment evaluating whether QuestionPro Survey Software is safe and ready for AI agent integration. Covers AI security controls and readiness infrastructure for Anthropic's Model Context Protocol (MCP).
AI Integration Security
Industry-first assessment for AI agent safety
✅Excellent Security Features
- ●Multiple regional endpoints available: 'US Server: http://api.questionpro.com/a/api', 'CA Server: http://ca.questionpro.com/a/api', 'EU Server: http://eu.questionpro.com/a/api'. Environment variable controls datacenter: 'The value of environment {{env}} variable depends upon your datacenter.'
- ●QuestionPro is fully compliant with General Data Protection Regulation (GDPR) and our survey software users can create and send GDPR compliant data collection surveys. To aid this process, we have put in place a sophisticated process to ensure all data being collected using our platform is fully GDPR compliant including data portability, data protection, consent and other compliance features.
- ●Full webhook support documented: 'Get Webhooks', 'Get Webhook', 'Create Webhook', 'Update Webhook', 'Delete Webhook' endpoints available.
- ●ISO 27001:2022 certified
- ●GDPR and CCPA compliant with regional endpoints (US, CA, EU)
- ●PCI-DSS compliant for payment data
⚠️Security Gaps & Recommendations
- ●No oauth scopes
- ●No token expiration
- ●No token rotation
- ●No mfa enforcement
- ●No pii redaction
- ●No training opt out
- ●No read only tokens
- ●No action restrictions
- ●No ai attribution
- ●No soc2 certified
AI Integration Security evaluates whether QuestionPro Survey Software is safe for AI agent access. This assessment considers authentication strength, access controls, observability capabilities, and data privacy protections when APIs are accessed by AI systems like Claude Code, GitHub Copilot, or custom AI agents.
AI Readiness Assessment
Evaluates readiness for AI agent integration
Official or community MCP server support
API docs, SDKs, code examples
API reference, auth flows, error handling
MCP Server Available
communityQuestionPro Survey Software supports Anthropic's Model Context Protocol (MCP) for secure AI agent integration.
💡Recommendations
- →❌ Poor AI readiness - not recommended for AI workflows
AI Readiness measures whether QuestionPro Survey Softwareprovides the infrastructure and developer resources necessary for secure AI agent integration. High readiness indicates official MCP server support, comprehensive API documentation, and developer-friendly tools.
API Intelligence
Transparency indicators showing API availability and access requirements for QuestionPro Survey Software.
API Intelligence
API intelligence structure found but no operations extracted. May require manual review.
Incomplete API Intelligence
Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.
View Vendor DocumentationAI-Powered Stakeholder Decision Analysis
LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.
Security Posture & Operational Capabilities
Comprehensive assessment of QuestionPro Survey Software's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.
Operational Data Not Yet Assessed
We haven't collected operational maturity data for QuestionPro Survey Software yet.
Security Automation APIs
Programmatic user management, data operations, and security controls
Frequently Asked Questions
Common questions about QuestionPro Survey Software
QuestionPro is Health Insurance Portability and Accountability Act (HIPAA) compliant and all individual data collected in the form of online surveys is protected. We have physical, network and process security measures in place while collecting patient health information (PHI).
Source: Search insights from Google, Bing
Go to: Login » My Surveys (Select a survey) » Edit. Here you can either print the survey or download a PDF or a MS Word Doc for your survey.
Source: Search insights from Google, Bing
Create a survey from scratch: Click new survey » enter the survey name of your choice » click on the create survey button. Your survey will be created and you can begin adding question types that you prefer, and customize their settings in accordance to your survey goals.
Source: Search insights from Google, Bing
Compare with Alternatives
How does QuestionPro Survey Software stack up against similar applications in Customer Service & Support? Click column headers to sort by different criteria.
| Application | Overall ScoreScore↓ | Grade | AI Security 🤖AI 🤖⇅ | Action |
|---|---|---|---|---|
53/100🏆 | B | N/A | View ProfileView | |
48/100 | C+ | N/A | View ProfileView | |
47/100 | C+ | N/A | View ProfileView | |
44/100 | C | N/A | View ProfileView | |
QuestionPro Survey SoftwareCurrent | 40/100 | C | 42.2/100 | |
34/100 | D | N/A | View ProfileView | |
28/100 | F | N/A | View ProfileView |
Security Comparison Insight
6 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.