Qualtrics Security Assessment
Customer Service & Support
Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever.
9-Dimension Security Framework
Identity & Access Management
Compliance & Certification
AI Integration Security
NEWAPI Security
Infrastructure Security
Data Protection
Vulnerability Management
Breach History
Incident Response
AI Integration Security Assessment (9th Dimension)
Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.
Last updated: January 17, 2026 at 06:06 PM
Assessment Transparency
See exactly what data backs this security assessment
Data Coverage
4/8 security categories assessed
Score based on 4 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.
Evaluation Friction
Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.
Security Documentation
These documents were discovered during automated assessment and may contain additional security information not reflected in the score.
Transparency indicators show data completeness and vendor accessibility
AI Integration Security
🔒 9th DimensionAssess whether Qualtrics is safe for AI agent integration. Identify Shadow AI risks before they become breaches using Anthropic's Model Context Protocol (MCP) standards.
AI Readiness
Infrastructure for AI integration
AI Security
Safety controls for AI agents
Comprehensive Security Analysis
In-depth assessment with detailed recommendations
Security Analysis
Executive Summary
| Metric | Value | Assessment |
|---|---|---|
| Security Grade | C+ | Needs Improvement |
| Risk Level | High | Not recommended |
| Enterprise Readiness | 49% | Gaps Exist |
| Critical Gaps | 0 | None |
Security Assessment
| Category | Score | Status | Action Required |
|---|---|---|---|
| 🟢 Breach History | 100/100 | excellent | Maintain current controls |
| 🟡 Vulnerability Management | 85/100 | good | Maintain current controls |
| 🟠 API Security | 60/100 | needs_improvement | Monitor and improve gradually |
| 🟠 Incident Response | 60/100 | needs_improvement | Monitor and improve gradually |
| 🟠 Infrastructure Security | 50/100 | needs_improvement | Review and enhance controls |
| 🟠 Identity & Access Management | 45/100 | needs_improvement | Review and enhance controls |
| 🟠 Compliance & Certification | 35/100 | needs_improvement | Review and enhance controls |
| 🟠 Data Protection | 35/100 | needs_improvement | Implement encryption at rest, TLS/HTTPS, and 1 more |
Overall Grade: C+ (48/100)
Critical Security Gaps
| Gap | Severity | Business Impact | Recommendation |
|---|---|---|---|
| 🟡 No public security documentation or audit reports | MEDIUM | 40-80 hours of security assessment overhead | Request security audit reports (SOC 2, pen tests) and security whitepaper |
Total Gaps Identified: 1 | Critical/High Priority: 0
Compliance Status
| Framework | Status | Priority |
|---|---|---|
| SOC 2 | ❌ Missing | High Priority |
| ISO 27001 | ❌ Missing | High Priority |
| GDPR | ❌ Missing | High Priority |
| HIPAA | ❓ Unknown | Verify Status |
| PCI DSS | ❓ Unknown | Verify Status |
Warning: No compliance certifications verified. Extensive due diligence required.
Operational Excellence
| Metric | Status | Details |
|---|---|---|
| Status Page | ❌ Not Found | N/A |
| Documentation Quality | ❌ 0/10 | No SDKs |
| SLA Commitment | ✅ Published | Formal SLA available |
| API Versioning | ⚠️ None | No version control |
| Support Channels | ℹ️ 1 channels |
Operational Facts Extracted: 6 data points from operational_maturity enrichment
Integration Requirements
| Aspect | Details | Notes |
|---|---|---|
| Setup Time | 3-5 days (manual setup required) | Estimated deployment timeline |
| Known Issues | Manual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls needed | Implementation considerations |
Authentication Capabilities
| Method | Tier Requirement | Evidence Source |
|---|---|---|
| ❌ OAuth 2.0 | All Tiers | auth_discovery (90% confidence) |
| ✅ SSO (SAML/OAuth) | Enterprise | sso_discovery (90% confidence) |
Authentication Facts Extracted: 0 data points from auth_evidence enrichment
⚠️ Inherent Risk Consideration
Data Sensitivity: This application stores sensitive data:
Risk Level: LOW - Contains
Compliance & Certifications
AI Integration Security Assessment
Industry-first assessment evaluating whether Qualtrics is safe and ready for AI agent integration. Covers AI security controls and readiness infrastructure for Anthropic's Model Context Protocol (MCP).
AI Integration Security
Industry-first assessment for AI agent safety
✅Excellent Security Features
- ●Sensitive data controls exist: 'Easily redact and/or restrict the gathering of sensitive data or Personally Identifiable Information (PII) across your organization'
- ●GDPR controls explicitly documented: 'Quickly and easily comply with GDPR right to erasure requests. Delete personal data stored in survey responses, tickets, and contacts, regardless of data origination – all with a click of a button'
- ●Multiple permission categories documented including: 'Edit Survey, Translate Survey, Copy Survey Questions, Set Survey Options' and user type permissions across General, Survey Platform, and Contacts tabs
- ●Security audit functionality exists in Studio: 'Security Audit (Studio)' and admin reports provide visibility: 'Get visibility into your users and data with admin reports which highlight user engagement, activity, consumption'
- ●SOC 2 Type II explicitly documented: 'Qualtrics obtained a SOC 2 Type II report for the trust principles of Security, Availability, and Confidentiality'
- ●Annual penetration testing documented: 'Application penetration tests are performed annually by an independent third-party' and vulnerability scanning: 'scans are performed regularly to ensure that vulnerabilities are quickly found and patched'
- ●Comprehensive compliance certifications (SOC 2 Type II, ISO 27001/27017/27018/27701, FedRAMP, HITRUST)
- ●Strong GDPR compliance with one-click data deletion
- ●PII redaction controls available at platform level
⚠️Security Gaps & Recommendations
- ●No oauth scopes
- ●No token expiration
- ●No token rotation
- ●No training opt out
- ●No ai attribution
- ●No documented OAuth scopes or fine-grained API token permissions
- ●No token expiration or rotation policies documented
- ●No AI training opt-out documentation
AI Integration Security evaluates whether Qualtrics is safe for AI agent access. This assessment considers authentication strength, access controls, observability capabilities, and data privacy protections when APIs are accessed by AI systems like Claude Code, GitHub Copilot, or custom AI agents.
AI Readiness Assessment
Evaluates readiness for AI agent integration
Official or community MCP server support
API docs, SDKs, code examples
API reference, auth flows, error handling
MCP Server Available
communityQualtrics supports Anthropic's Model Context Protocol (MCP) for secure AI agent integration.
💡Recommendations
- →❌ Poor AI readiness - not recommended for AI workflows
AI Readiness measures whether Qualtricsprovides the infrastructure and developer resources necessary for secure AI agent integration. High readiness indicates official MCP server support, comprehensive API documentation, and developer-friendly tools.
API Intelligence
Transparency indicators showing API availability and access requirements for Qualtrics.
API Intelligence
API intelligence structure found but no operations extracted. May require manual review.
Incomplete API Intelligence
Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.
View Vendor DocumentationAI-Powered Stakeholder Decision Analysis
LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.
Security Posture & Operational Capabilities
Comprehensive assessment of Qualtrics's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.
Operational Maturity
Support, SLAs, and documentation quality
Support Channels
Authentication Data Not Yet Assessed
We haven't collected authentication and authorization data for Qualtrics yet.
Security Automation APIs
Programmatic user management, data operations, and security controls
Compare with Alternatives
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QualtricsCurrent | 48/100 | C+ | 66.2/100 | |
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Security Comparison Insight
2 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.