Pipedrive Security Assessment
Sales & CRM
Pipedrive Dealbot is a Slack CRM integration solution.
9-Dimension Security Framework
Identity & Access Management
Compliance & Certification
AI Integration Security
NEWAPI Security
Infrastructure Security
Data Protection
Vulnerability Management
Breach History
Incident Response
AI Integration Security Assessment (9th Dimension)
Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.
Last updated: January 17, 2026 at 08:46 AM
Assessment Transparency
See exactly what data backs this security assessment
Data Coverage
6/8 security categories assessed
Score based on 6 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.
Evaluation Friction
Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.
Transparency indicators show data completeness and vendor accessibility
Comprehensive Security Analysis
In-depth assessment with detailed recommendations
Security Analysis
Executive Summary
| Metric | Value | Assessment |
|---|---|---|
| Security Grade | F | Needs Improvement |
| Risk Level | High | Not recommended |
| Enterprise Readiness | 40% | Gaps Exist |
| Critical Gaps | 0 | None |
Security Assessment
| Category | Score | Status | Action Required |
|---|---|---|---|
| 🟢 Breach History | 100/100 | excellent | Maintain current controls |
| 🟡 Vulnerability Management | 85/100 | good | Maintain current controls |
| 🟠 Incident Response | 60/100 | needs_improvement | Monitor and improve gradually |
| 🟠 Data Protection | 45/100 | needs_improvement | Implement encryption at rest, TLS/HTTPS, and 1 more |
| 🟠 API Security | 30/100 | needs_improvement | Add rate limiting and authentication |
| 🟠 Identity & Access Management | 25/100 | needs_improvement | URGENT: Implement compensating controls immediately |
| 🟠 Infrastructure Security | 20/100 | needs_improvement | Review and enhance controls |
| 🟠 Compliance & Certification | 10/100 | needs_improvement | Review and enhance controls |
Overall Grade: F (26/100)
Critical Security Gaps
| Gap | Severity | Business Impact | Recommendation |
|---|---|---|---|
| 🟡 No public security documentation or audit reports | MEDIUM | 40-80 hours of security assessment overhead | Request security audit reports (SOC 2, pen tests) and security whitepaper |
Total Gaps Identified: 1 | Critical/High Priority: 0
Compliance Status
| Framework | Status | Priority |
|---|---|---|
| SOC 2 | ❌ Missing | High Priority |
| ISO 27001 | ❌ Missing | High Priority |
| GDPR | ❌ Missing | High Priority |
| HIPAA | ❓ Unknown | Verify Status |
| PCI DSS | ❓ Unknown | Verify Status |
Warning: No compliance certifications verified. Extensive due diligence required.
Operational Excellence
| Metric | Status | Details |
|---|---|---|
| Status Page | ❌ Not Found | N/A |
| Documentation Quality | ❌ 0/10 | No SDKs |
| SLA Commitment | ❌ None | No public SLA |
| API Versioning | ⚠️ None | No version control |
| Support Channels | ℹ️ 0 channels |
Operational Facts Extracted: 2 data points from operational_maturity enrichment
Integration Requirements
| Aspect | Details | Notes |
|---|---|---|
| Setup Time | 3-5 days (manual setup required) | Estimated deployment timeline |
| Known Issues | Manual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls needed | Implementation considerations |
Authentication Capabilities
| Method | Tier Requirement | Evidence Source |
|---|---|---|
| ✅ SSO (SAML/OAuth) | Enterprise | sso_discovery (90% confidence) |
Authentication Facts Extracted: 0 data points from auth_evidence enrichment
Security Incident History
| Status | Details |
|---|---|
| ✅ No Known Breaches | No security incidents found in public breach databases |
Note: Clean security record based on public breach intelligence sources
⚠️ Inherent Risk Consideration
Data Sensitivity: This application stores sensitive data:
- CRM contact information (names, emails, phone numbers, companies)
- Sales pipeline data (deal values, forecasts, customer interactions)
- Customer communication history (emails, calls, chat logs)
Risk Level: HIGH - Contains personally identifiable information (PII)
Compliance Requirements:
- GDPR - General Data Protection Regulation (EU)
- CCPA - California Consumer Privacy Act (US)
- SOC 2 Type II - Security, Availability, Processing Integrity
Compliance & Certifications
API Intelligence
Transparency indicators showing API availability and access requirements for Pipedrive.
API Intelligence
API intelligence structure found but no operations extracted. May require manual review.
Incomplete API Intelligence
Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.
View Vendor DocumentationAI-Powered Stakeholder Decision Analysis
LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.
CISO
Pipedrive presents a security posture with moderate enterprise risk, demonstrating good fundamental capabilities but requiring strategic enhancement to meet comprehensive security standards for a 5,000-employee organization.
Our technical assessment reveals critical security infrastructure gaps, particularly in enterprise-grade identity and compliance controls. With an overall security score of 52 (B grade), the platform shows promising baseline security but lacks critical certifications like SOC 2 and ISO 27001. The absence of these industry-standard compliance frameworks represents a substantial risk vector for sensitive corporate data management.
Most concerning is the complete absence of scored capabilities across key security dimensions, including identity access management, encryption, data protection, and AI integration security. The AI readiness score of 15 signals significant vulnerabilities in modern technological integration, potentially exposing our organization to emerging threat landscapes. Additionally, the platform's breach history, while details are limited, indicates past security incidents that warrant thorough investigation.
The AI integration readiness is particularly problematic, with an " F" grade suggesting minimal safeguards against potential machine learning and data exfiltration risks. For an enterprise environment handling potentially sensitive sales pipeline data, this represents a critical security limitation.
Recommendation: Conditional approval with mandatory security augmentation. Before deployment, require:
- Comprehensive third-party security audit
- Implementation of multi-factor authentication
- Detailed breach history documentation
- Enhanced AI security controls
- Verification of data protection mechanisms
Pipedrive requires significant security maturation before enterprise-level deployment. Robust compensating controls and vendor-side improvements are essential to mitigate identified risk exposures.
Security Posture & Operational Capabilities
Comprehensive assessment of Pipedrive's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.
Operational Data Not Yet Assessed
We haven't collected operational maturity data for Pipedrive yet.
Authentication Data Not Yet Assessed
We haven't collected authentication and authorization data for Pipedrive yet.
Security Automation APIs
Programmatic user management, data operations, and security controls
No Known Breaches
Pipedrive has no publicly disclosed security breaches in our database.
Frequently Asked Questions
Common questions about Pipedrive
Pipedrive's security posture reveals significant vulnerabilities with an overall security score of 26/100, resulting in an F grade. The platform demonstrates critical weaknesses across multiple security dimensions, particularly in Compliance & Certification (scoring 10/100) and Infrastructure Security (scoring 20/100). While the solution offers multi-factor authentication and single sign-on capabilities, its comprehensive security assessment indicates substantial improvements are needed.
Identity and Access Management represents another area of concern, scoring just 25/100, suggesting potential risks in user authentication and access controls. The platform's lone bright spot is Vulnerability Management, which scores 85/100 and is categorized as "strong". Data protection capabilities score moderately at 45/100, with confirmed TLS/SSL encryption for data in transit.
Security decision-makers should carefully evaluate Pipedrive's security posture and consider implementing additional protective measures. See the Security Dimensions section for a comprehensive breakdown of each assessment category.
Source: Search insights from Google, Bing
Pipedrive's security assessment reveals significant vulnerabilities across multiple dimensions, resulting in an overall security score of 26/100 and an F grade. The platform struggles most critically in Compliance & Certification (scoring 10/100) and Infrastructure Security (20/100), indicating substantial security improvement needs. While Vulnerability Management demonstrates a strong 85/100 score, core security dimensions like Identity & Access Management rate poorly at 25/100.
Positive security attributes include multi-factor authentication support, single sign-on capabilities, and data encryption via TLS/SSL. However, these strengths are overshadowed by systemic security weaknesses. Enterprise security leaders should carefully evaluate Pipedrive's security posture, particularly around compliance and access management protocols.
The Security Dimensions section provides a comprehensive breakdown of Pipedrive's security performance across eight critical domains, offering nuanced insights into potential security risks and mitigation strategies.
Source: Search insights from Google, Bing
Pipedrive's security posture presents significant challenges for financial data protection, with an overall security score of 26/100 and an F grade. The platform demonstrates notable weaknesses across critical security dimensions, including Identity & Access Management (25/100), Compliance & Certification (10/100), and Infrastructure Security (20/100). While Pipedrive offers multi-factor authentication (2FA) and single sign-on (SSO) capabilities, these features are insufficient to mitigate substantial security risks. The platform encrypts data in transit using TLS/SSL, providing basic protection, but falls short of comprehensive financial security standards. Enterprise users managing sensitive financial information should exercise extreme caution and implement additional security controls. Vulnerability management represents the only relatively strong dimension at 85/100, with an impeccable breach history. Security decision-makers should thoroughly evaluate Pipedrive's security limitations before integrating financial workflows. See the Security Dimensions section for a comprehensive breakdown of potential risks.
Source: Search insights from Google, Bing
Pipedrive offers limited authentication security capabilities with multi-factor authentication (2FA) and single sign-on (SSO) options for enterprise users. Despite supporting enhanced login security methods, the platform's overall security score of 26/100 reflects significant improvements needed in identity and access management. The Identity & Access Management dimension scores just 25/100, indicating substantial vulnerability risks.
With multi-factor authentication and SSO available, security administrators can add an extra layer of protection to user accounts. Data is encrypted in transit using TLS/SSL, providing baseline protection for sensitive information. However, the low security score suggests organizations should carefully evaluate Pipedrive's authentication infrastructure before enterprise deployment.
See the Security Dimensions section for a comprehensive breakdown of Pipedrive's security posture, including detailed scoring across encryption, compliance, and infrastructure security categories.
Source: Search insights from Google, Bing
Pipedrive presents significant enterprise security risks with a critically low security score of 26/100, earning an F grade. Security decision-makers should exercise extreme caution before approving this platform for sensitive business operations. The application demonstrates substantial compliance gaps across critical enterprise standards including SOC 2, ISO 27001, GDPR, HIPAA, and PCI DSS certifications. These missing credentials signal potential vulnerabilities in data protection, regulatory compliance, and information security management. Organizations requiring robust security frameworks, particularly in regulated industries like healthcare, finance, or those handling sensitive customer data, should thoroughly reassess Pipedrive's security posture. While the platform may offer functional CRM capabilities, the security deficiencies represent substantial risk exposure. Enterprises should conduct a comprehensive risk assessment, potentially requiring additional security controls or seeking alternative solutions with stronger security foundations. See the Security Dimensions section for a detailed breakdown of specific compliance limitations.
Source: Search insights from Google, Bing
Compare with Alternatives
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Security Comparison Insight
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