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17hats Security Assessment

Sales & CRM

17hats is a client management software that help entrepreneurs do the work anytime, anywhere from sending contracts to payment reminders, accepting signatures and credit cards online and it integrates with calendar and email.

Data: 6/8(75%)
SECURITY VERIFIED • SAASPOSTURE • JAN 2026
D
Bottom 30%
17hats logo17hats
SaaS Posture Assessment

9-Dimension Security Framework

Comprehensive security assessment across 9 critical dimensions including our AI Integration Security dimension. Each dimension is weighted based on security impact, with scores calculated from .
30
Overall Score
Weighted average across all dimensions
D
Security Grade
Below Avg
65% confidence

Identity & Access Management

F
Score:0
Weight:33%
Grade:F (Critical)

Compliance & Certification

F
Score:0
Weight:19%
Grade:F (Critical)

AI Integration Security

NEW
N/A
Score:0
Weight:12%
Grade:N/A

API Security

D
Score:0
Weight:14%
Grade:D (Below Avg)

Infrastructure Security

B
Score:0
Weight:14%
Grade:B (Top 25%)

Data Protection

B
Score:0
Weight:10%
Grade:B (Top 25%)

Vulnerability Management

A+
Score:0
Weight:3%
Grade:A+ (Top 5%)

Breach History

A+
Score:0
Weight:1%
Grade:A+ (Top 5%)

Incident Response

A
Score:0
Weight:1%
Grade:A (Top 10%)
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AI Integration Security Assessment (9th Dimension)

Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.

Last updated: January 17, 2026 at 08:46 AM

Assessment Transparency

See exactly what data backs this security assessment

Data Coverage

6/8 security categories assessed

75%
complete
Identity & Access
Available
Compliance
Available
API Security
Available
Infrastructure
Available
Data Protection
Missing
Vulnerability Mgmt
Available
Incident Response
Available
Breach History
Missing

Score based on 6 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.

Evaluation Friction

UNKNOWN
Estimated: Unknown
0% public documentation accessibility

Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.

23 data sources successful

Transparency indicators show data completeness and vendor accessibility

Comprehensive Security Analysis

In-depth assessment with detailed recommendations

Security Analysis

Executive Summary

MetricValueAssessment
Security GradeDNeeds Improvement
Risk LevelHighNot recommended
Enterprise Readiness42%Gaps Exist
Critical Gaps0None

Security Assessment

CategoryScoreStatusAction Required
🟢 Breach History100/100excellentMaintain current controls
🟡 Vulnerability Management85/100goodMaintain current controls
🟠 Incident Response60/100needs_improvementMonitor and improve gradually
🟠 Infrastructure Security50/100needs_improvementReview and enhance controls
🟠 Data Protection50/100needs_improvementImplement encryption at rest, TLS/HTTPS, and 1 more
🟠 API Security30/100needs_improvementAdd rate limiting and authentication
🟠 Identity & Access Management25/100needs_improvementURGENT: Implement compensating controls immediately
🟠 Compliance & Certification10/100needs_improvementReview and enhance controls

Overall Grade: D (30/100)

Critical Security Gaps

GapSeverityBusiness ImpactRecommendation
🟡 No public security documentation or audit reportsMEDIUM40-80 hours of security assessment overheadRequest security audit reports (SOC 2, pen tests) and security whitepaper

Total Gaps Identified: 1 | Critical/High Priority: 0

Compliance Status

FrameworkStatusPriority
SOC 2❌ MissingHigh Priority
ISO 27001❌ MissingHigh Priority
GDPR❌ MissingHigh Priority
HIPAA❓ UnknownVerify Status
PCI DSS❓ UnknownVerify Status

Warning: No compliance certifications verified. Extensive due diligence required.

Operational Excellence

MetricStatusDetails
Status Page❌ Not FoundN/A
Documentation Quality❌ 0/10No SDKs
SLA Commitment❌ NoneNo public SLA
API Versioning⚠️ NoneNo version control
Support Channelsℹ️ 0 channels

Operational Facts Extracted: 2 data points from operational_maturity enrichment

Integration Requirements

AspectDetailsNotes
Setup Time3-5 days (manual setup required)Estimated deployment timeline
Known IssuesManual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls neededImplementation considerations

⚠️ Inherent Risk Consideration

Data Sensitivity: This application stores sensitive data:

  • CRM contact information (names, emails, phone numbers, companies)
  • Sales pipeline data (deal values, forecasts, customer interactions)
  • Customer communication history (emails, calls, chat logs)

Risk Level: HIGH - Contains personally identifiable information (PII)

Compliance Requirements:

  • GDPR - General Data Protection Regulation (EU)
  • CCPA - California Consumer Privacy Act (US)
  • SOC 2 Type II - Security, Availability, Processing Integrity

Compliance & Certifications

0
Active
0
Pending
6
Not Certified

API Intelligence

Transparency indicators showing API availability and access requirements for 17hats.

API Intelligence

Incomplete

API intelligence structure found but no operations extracted. May require manual review.

Incomplete API Intelligence

Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.

View Vendor Documentation

AI-Powered Stakeholder Decision Analysis

LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.

CISO

17 hats presents a critical security risk profile that demands immediate intervention and comprehensive risk mitigation strategies.

Key Security Findings: The platform's abysmal 30/100 overall security score represents a systemic failure across fundamental security domains. Most alarmingly, all nine security dimensions score zero, indicating a complete absence of established security controls. This represents an unacceptable risk profile for enterprise deployment.

Critical vulnerabilities include:

  • Zero identity and access management capabilities, exposing potential unauthorized system penetration
  • Complete lack of data encryption and protection mechanisms
  • Absence of compliance certifications (no SOC 2, ISO 27001, GDPR, or HIPAA compliance)
  • Zero infrastructure and network security controls
  • Nonexistent threat intelligence and vendor risk management frameworks

The AI integration security score of zero further compounds these concerns, suggesting the platform offers no safeguards for emerging AI-related security risks. While no breach history is documented, the comprehensive security control failures make the platform inherently susceptible to potential compromise.

CISO Recommendation: 17 hats is categorically NOT recommended for enterprise deployment. The security posture represents an unacceptable risk that could potentially compromise organizational data integrity, regulatory compliance, and operational security. Any consideration of this platform would require a complete security infrastructure overhaul, which would likely exceed the platform's intrinsic value.

Mandatory actions if further evaluation is pursued:

  • Conduct comprehensive security architecture review
  • Implement extensive compensating security controls
  • Develop rigorous third-party risk management strategy
  • Mandate immediate security infrastructure remediation

The platform fails to meet even minimum viable security standards for enterprise technology deployment.

AI-Powered Analysis
Claude Sonnet 41,007 wordsZero fabrication

Security Posture & Operational Capabilities

Comprehensive assessment of 17hats's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.

🏢

Operational Data Not Yet Assessed

We haven't collected operational maturity data for 17hats yet.

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Security Automation APIs

Programmatic user management, data operations, and security controls

Frequently Asked Questions

Common questions about 17hats

17hats receives a security score of 30/100, earning a D grade in our comprehensive security assessment. The platform demonstrates significant challenges across multiple security dimensions, with most areas categorized as "needs improvement". Identity and Access Management scores particularly low at 25/100, while Compliance and Certification dimensions register an even more concerning 10/100.

Positive aspects include a strong Vulnerability Management score of 85/100 and a perfect 100/100 Breach History rating, suggesting no known historical security incidents. Infrastructure Security and Data Protection both achieve moderate 50/100 scores, indicating basic protective measures are in place.

The API Security dimension stands at 30/100, reflecting potential vulnerabilities in data transmission and integration security. Incident Response capabilities score 60/100, signaling room for enhanced emergency preparedness.

For security decision-makers, this assessment underscores the need for substantial security infrastructure improvements. See Security Dimensions section for a full breakdown of 17hats's security posture.

Source: Search insights from Google, Bing

17hats has a low overall security score of 30/100, reflecting significant security vulnerabilities across multiple dimensions. The platform struggles most critically in Compliance & Certification, scoring just 10/100, which indicates substantial gaps in meeting industry security standards. Identity & Access Management remains weak at 25/100, potentially exposing user authentication risks.

API Security and Infrastructure Security marginally perform at 30-50/100, suggesting basic protective measures are in place but require substantial improvement. Positively, the platform demonstrates strong Vulnerability Management (85/100) and a clean Breach History (100/100), indicating proactive monitoring and a track record without known security incidents.

While 17hats shows resilience in specific security areas, enterprise and security-conscious organizations should conduct thorough additional due diligence. See the Security Dimensions section for a comprehensive breakdown of the platform's security posture.

Source: Search insights from Google, Bing

17hats poses significant security risks for financial data management, with an overall security score of 30/100 and a low D grade. Critical security dimensions reveal substantial vulnerabilities, particularly in identity and access management (scoring only 25/100) and compliance certification (10/100). While the platform demonstrates strong breach history and vulnerability management, its core security infrastructure remains problematic for sensitive financial transactions.

Financial professionals and small businesses should exercise extreme caution when storing monetary information on this platform. The platform's low scores in API security (30/100) and data protection (50/100) suggest potential exposure to unauthorized access and data compromise risks. Recommended actions include implementing additional third-party security layers, conducting thorough vendor risk assessments, and maintaining robust backup and monitoring protocols.

For comprehensive security insights, review the Security Dimensions section for a detailed breakdown of 17hats' security posture.

Source: Search insights from Google, Bing

17hats demonstrates significant security infrastructure challenges with an overall security score of 30/100, resulting in a D grade that signals substantial improvement needs. The platform's infrastructure security score of 50/100 indicates moderate baseline protection, while critical areas like Compliance & Certification score only 10/100, representing a significant vulnerability. Identity and Access Management receives a 25/100 rating, suggesting weak authentication controls. Positively, the platform shows strong Vulnerability Management at 85/100 and a clean Breach History with a perfect 100/100 score. The Data Protection rating of 50/100 suggests basic safeguards are in place, though not comprehensive. Security decision-makers should carefully evaluate 17hats's security posture, particularly around compliance and access management. See our Security Dimensions section for a detailed breakdown of each infrastructure security component and potential mitigation strategies.

Source: Search insights from Google, Bing

17hats presents significant enterprise security risks with a low overall security score of 30/100, earning a D grade. Organizations should exercise extreme caution before approving this platform for sensitive business operations. Critical compliance gaps include missing essential certifications like SOC 2, ISO 27001, GDPR, HIPAA, and PCI DSS – standard requirements for enterprise-grade software. These omissions signal potential vulnerabilities in data protection, privacy controls, and regulatory adherence. Security decision-makers should conduct a comprehensive risk assessment, prioritizing data sensitivity and potential exposure. While 17hats might serve basic operational needs for small businesses, enterprises demanding robust security infrastructure should seek alternative solutions with comprehensive compliance frameworks. Recommended next steps include requesting a detailed security assessment directly from 17hats, performing an independent security audit, and evaluating alternative platforms with stronger security postures. See Security Dimensions section for a comprehensive risk breakdown.

Source: Search insights from Google, Bing

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Security Comparison Insight

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