Shopmonkey Security Assessment

Name: Shopmonkey
Rating: 25 (15 reviews)

Vertical Industry Solutions

Shopmonkey is a smart and simple software to run, understand, and grow your repair shop. Shopmonkey makes running a repair business easy with a cloud-based platform that is expertly built for the modern age.

Data: 4/8(50%)

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Bottom 20%

Shopmonkey

SaaS Posture Assessment

9-Dimension Security Framework

Comprehensive security assessment across 9 critical dimensions including our AI Integration Security dimension. Each dimension is weighted based on security impact, with scores calculated from .

Overall Score

Weighted average across all dimensions

Security Grade

Critical

65% confidence

Identity & Access Management

Score:0

Weight:33%

Grade:F (Critical)

Compliance & Certification

Score:0

Weight:19%

Grade:F (Critical)

AI Integration Security

NEW

N/A

Score:0

Weight:12%

Grade:N/A

API Security

Score:0

Weight:14%

Grade:D (Below Avg)

Infrastructure Security

Score:0

Weight:14%

Grade:B (Top 25%)

Data Protection

Score:0

Weight:10%

Grade:F (Critical)

Vulnerability Management

A+

Score:0

Weight:3%

Grade:A+ (Top 5%)

Breach History

A+

Score:0

Weight:1%

Grade:A+ (Top 5%)

Incident Response

Score:0

Weight:1%

Grade:F (Critical)

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AI Integration Security Assessment (9th Dimension)

Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.

Last updated: January 17, 2026 at 06:07 PM

Assessment Transparency

See exactly what data backs this security assessment

Data Coverage

4/8 security categories assessed

50%

complete

Identity & Access

Available

Compliance

Missing

API Security

Available

Infrastructure

Available

Data Protection

Missing

Vulnerability Mgmt

Available

Incident Response

Missing

Breach History

Missing

Score based on 4 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.

Evaluation Friction

UNKNOWN

Estimated: Unknown

0% public documentation accessibility

Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.

14 data sources successful

Transparency indicators show data completeness and vendor accessibility

Comprehensive Security Analysis

In-depth assessment with detailed recommendations

Security Analysis

Executive Summary

Metric	Value	Assessment
Security Grade	F	Needs Improvement
Risk Level	High	Not recommended
Enterprise Readiness	40%	Gaps Exist
Critical Gaps	0	None

Security Assessment

Category	Score	Status	Action Required
🟢 Breach History	100/100	excellent	Maintain current controls
🟡 Vulnerability Management	85/100	good	Maintain current controls
🟠 Infrastructure Security	50/100	needs_improvement	Review and enhance controls
🟠 API Security	30/100	needs_improvement	Add rate limiting and authentication
🟠 Identity & Access Management	25/100	needs_improvement	URGENT: Implement compensating controls immediately
🟠 Data Protection	20/100	needs_improvement	Implement encryption at rest, TLS/HTTPS, and 1 more
🟠 Compliance & Certification	0/100	needs_improvement	Review and enhance controls
🟠 Incident Response	0/100	needs_improvement	Document incident response plan

Overall Grade: F (25/100)

Critical Security Gaps

Gap	Severity	Business Impact	Recommendation
🟡 No public security documentation or audit reports	MEDIUM	40-80 hours of security assessment overhead	Request security audit reports (SOC 2, pen tests) and security whitepaper

Total Gaps Identified: 1 | Critical/High Priority: 0

Compliance Status

Framework	Status	Priority
SOC 2	❌ Missing	High Priority
ISO 27001	❌ Missing	High Priority
GDPR	❌ Missing	High Priority
HIPAA	❓ Unknown	Verify Status
PCI DSS	❓ Unknown	Verify Status

Warning: No compliance certifications verified. Extensive due diligence required.

Operational Excellence

Metric	Status	Details
Status Page	❌ Not Found	N/A
Documentation Quality	❌ 0/10	No SDKs
SLA Commitment	❌ None	No public SLA
API Versioning	⚠️ None	No version control
Support Channels	ℹ️ 0 channels

Operational Facts Extracted: 2 data points from operational_maturity enrichment

Integration Requirements

Aspect	Details	Notes
Setup Time	3-5 days (manual setup required)	Estimated deployment timeline
Known Issues	Manual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls needed	Implementation considerations

⚠️ Inherent Risk Consideration

Data Sensitivity: This application stores sensitive data:

Risk Level: LOW - Contains

Compliance & Certifications

Active

Pending

Not Certified

API Intelligence

Transparency indicators showing API availability and access requirements for Shopmonkey.

API Intelligence

Incomplete

API intelligence structure found but no operations extracted. May require manual review.

Incomplete API Intelligence

Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.

View Vendor Documentation

AI-Powered Stakeholder Decision Analysis

LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.

Security Posture & Operational Capabilities

Comprehensive assessment of Shopmonkey's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.

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Operational Data Not Yet Assessed

We haven't collected operational maturity data for Shopmonkey yet.

Frequently Asked Questions

Common questions about Shopmonkey

Answer coming soon. Check back later for updates.

Most reviewers indicate Shopmonkey enhances customer communication with text, email, and picture messaging. Most reviewers describe Shopmonkey as simplifying the process of creating, sending, and appr

Source: Search insights from Google, Bing

Shopmonkey is a cloud-based solution engineered to manage various operational facets of auto repair businesses. The system is designed to automate and integrate workflows for businesses ranging from s

Source: Search insights from Google, Bing

Overview. At Shopmonkey, the security of our customers' data is our top priority. We are committed to implementing industry-leading security practices to protect your information.

Source: Search insights from Google, Bing

Compare with Alternatives

How does Shopmonkey stack up against similar applications in Vertical Industry Solutions? Click column headers to sort by different criteria.

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Bonterra Volunteerism (formerly CyberGrants)	26/100	F	N/A	Contact Sales	View ProfileView
ShopmonkeyCurrent	25/100	F	N/A	Contact Sales
AutoLeap	22/100	F	N/A	Contact Sales	View ProfileView
DonorPerfect	21/100	F	N/A	Contact Sales	View ProfileView

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Security Comparison Insight

14 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.

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