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Relokia Security Assessment

Data & Analytics

Help Desk Migration is an automated migration service that allows you to move your data between help desk platforms. We enhance the complex data migration for large enterprises and small businesses as well. Either you are a seasoned tech or a novice, your experience with our service will be outstanding.At Help Desk Migration, we’re always trying to innovate and handle even the most complex projects. Currently, we support over 50 platforms, but we don't sacrifice quantity over quality. The understanding of customer problems takes an integral part of our culture and philosophy.

Data: 4/8(50%)
HIGH Friction
SECURITY VERIFIED • SAASPOSTURE • JAN 2026
D
Bottom 30%
Relokia logoRelokia
SaaS Posture Assessment

9-Dimension Security Framework

Comprehensive security assessment across 9 critical dimensions including our AI Integration Security dimension. Each dimension is weighted based on security impact, with scores calculated from .
33
Overall Score
Weighted average across all dimensions
D
Security Grade
Below Avg
65% confidence

Identity & Access Management

F
Score:0
Weight:33%
Grade:F (Critical)

Compliance & Certification

F
Score:0
Weight:19%
Grade:F (Critical)

AI Integration Security

NEW
F
Score:0
Weight:12%
Grade:F (Critical)

API Security

B
Score:0
Weight:14%
Grade:B (Top 25%)

Infrastructure Security

D
Score:0
Weight:14%
Grade:D (Below Avg)

Data Protection

D
Score:0
Weight:10%
Grade:D (Below Avg)

Vulnerability Management

A+
Score:0
Weight:3%
Grade:A+ (Top 5%)

Breach History

A+
Score:0
Weight:1%
Grade:A+ (Top 5%)

Incident Response

A
Score:0
Weight:1%
Grade:A (Top 10%)
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AI Integration Security Assessment (9th Dimension)

Assess whether SaaS applications are safe for AI agent integration using Anthropic's Model Context Protocol (MCP) standards. Identify Shadow AI risks before they become breaches and make safer AI tool decisions than your competitors.

Last updated: January 17, 2026 at 06:10 PM

Assessment Transparency

See exactly what data backs this security assessment

Data Coverage

4/8 security categories assessed

50%
complete
Identity & Access
Available
Compliance
Missing
API Security
Available
Infrastructure
Available
Data Protection
Missing
Vulnerability Mgmt
Available
Incident Response
Missing
Breach History
Missing

Score based on 4 of 8 categories. Missing categories could not be assessed due to lack of public data or vendor restrictions.

Evaluation Friction

HIGH
Estimated: 4+ weeks
0% public documentation accessibility

Evaluation friction estimates how long it typically takes to fully evaluate this vendor's security practices, from initial contact to complete assessment.

12 data sources successful

Transparency indicators show data completeness and vendor accessibility

Comprehensive Security Analysis

In-depth assessment with detailed recommendations

Security Analysis

Executive Summary

MetricValueAssessment
Security GradeDNeeds Improvement
Risk LevelHighNot recommended
Enterprise Readiness43%Gaps Exist
Critical Gaps0None

Security Assessment

CategoryScoreStatusAction Required
🟢 Breach History100/100excellentMaintain current controls
🟡 Vulnerability Management85/100goodMaintain current controls
🟠 Incident Response60/100needs_improvementMonitor and improve gradually
🟠 API Security50/100needs_improvementAdd rate limiting and authentication
🟠 Infrastructure Security30/100needs_improvementReview and enhance controls
🟠 Data Protection30/100needs_improvementImplement encryption at rest, TLS/HTTPS, and 1 more
🟠 Identity & Access Management25/100needs_improvementURGENT: Implement compensating controls immediately
🟠 Compliance & Certification25/100needs_improvementReview and enhance controls

Overall Grade: D (33/100)

Critical Security Gaps

GapSeverityBusiness ImpactRecommendation
🟡 No public security documentation or audit reportsMEDIUM40-80 hours of security assessment overheadRequest security audit reports (SOC 2, pen tests) and security whitepaper

Total Gaps Identified: 1 | Critical/High Priority: 0

Compliance Status

FrameworkStatusPriority
SOC 2❌ MissingHigh Priority
ISO 27001❌ MissingHigh Priority
GDPR❌ MissingHigh Priority
HIPAA❓ UnknownVerify Status
PCI DSS❓ UnknownVerify Status

Warning: No compliance certifications verified. Extensive due diligence required.

Operational Excellence

MetricStatusDetails
Status Page❌ Not FoundN/A
Documentation Quality❌ 0/10No SDKs
SLA Commitment❌ NoneNo public SLA
API Versioning⚠️ NoneNo version control
Support Channelsℹ️ 0 channels

Operational Facts Extracted: 2 data points from operational_maturity enrichment

Integration Requirements

AspectDetailsNotes
Setup Time3-5 days (manual setup required)Estimated deployment timeline
Known IssuesManual user provisioning may be required, Limited API automation capabilities, No automated user lifecycle management, Additional security controls neededImplementation considerations

⚠️ Inherent Risk Consideration

Data Sensitivity: This application stores sensitive data:

  • Business performance metrics and KPIs
  • Customer behavior analytics
  • Revenue and financial analytics

Risk Level: MEDIUM - Contains

Compliance & Certifications

0
Active
0
Pending
6
Not Certified

API Intelligence

Transparency indicators showing API availability and access requirements for Relokia.

API Intelligence

Incomplete

API intelligence structure found but no operations extracted. May require manual review.

Incomplete API Intelligence

Our automated extraction found API documentation but couldn't extract specific operations. This may require manual review or vendor assistance.

View Vendor Documentation

AI-Powered Stakeholder Decision Analysis

LLM-generated security perspectives tailored to CISO, CFO, CTO, and Legal stakeholder needs. All analysis is grounded in verified API data with zero fabrication.

Security Posture & Operational Capabilities

Comprehensive assessment of Relokia's security posture, operational maturity, authentication capabilities, security automation APIs, and breach intelligence.

🏢

Operational Data Not Yet Assessed

We haven't collected operational maturity data for Relokia yet.

🤖

Security Automation APIs

Programmatic user management, data operations, and security controls

Frequently Asked Questions

Common questions about Relokia

Help Desk Migration pricing is not linear—the more data you move, the less you pay per record. For example, a basic migration with no pre-built customizations and a Standard support plan costs $100 for 1,000 records, while migrating 10,000 records under the same conditions costs just $514.

Source: Search insights from Google, Bing

The Migration Object Template documentation can be found primarily on the SAP Support Portal and the SAP Help Portal.

Source: Search insights from Google, Bing

A data migration checklist is a step-by-step guide that outlines all tasks involved in transferring data from one system to another. It ensures nothing is missed during planning, execution, and post-migration validation, helping teams move data accurately and efficiently.

Source: Search insights from Google, Bing

How Long Does Data Migration Take, on Average? Though there are many factors involved, a data migration process could take as little as a few days, or a few weeks to move your information. Typically, though, larger companies need a timeline of several months because of the amount of data involved.

Source: Search insights from Google, Bing

Compare with Alternatives

How does Relokia stack up against similar applications in Data & Analytics? Click column headers to sort by different criteria.

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💡

Security Comparison Insight

12 alternative(s) have higher overall security scores. Review the comparison to understand security tradeoffs for your specific requirements.