Chati Security Assessment

CFO

From a financial perspective, this platform presents mixed business risk requiring additional due diligence and compensating controls. While core access management shows adequate maturity, significant gaps in critical security domains create operational and compliance vulnerabilities that could impact business continuity.

The vendor demonstrates competent identity and access management capabilities, suggesting established operational processes for user authentication and authorization. However, the absence of essential security certifications presents substantial business risk. Without SOC 2 Type II compliance, conducting vendor due diligence becomes significantly more complex and time-intensive, requiring extensive custom security assessments and potentially delaying procurement timelines. The lack of established data protection frameworks raises concerns about regulatory compliance capabilities, particularly for environments handling sensitive customer or employee data.

The incomplete security posture across encryption, infrastructure protection, and threat monitoring creates operational vulnerabilities that could result in business disruption. Service availability risks increase when foundational security controls are underdeveloped, potentially impacting productivity and customer service delivery. Additionally, the vendor's limited compliance certification status may create challenges for audit processes and regulatory reviews, requiring additional internal resources to validate security controls and document risk acceptance decisions.

From a vendor management perspective, the pricing model opacity (" Contact for pricing") combined with limited market validation data suggests potential negotiation complexities and budget unpredictability. The absence of visible market traction indicators raises questions about vendor stability and long-term viability, which could impact ongoing support and platform development.

Conditional approval requiring enhanced vendor monitoring and supplementary security controls. Mandate comprehensive security documentation review, establish quarterly security posture assessments, and implement additional data protection measures through contract terms. Consider pilot deployment with limited scope before full enterprise rollout.

CTO/Developer

From a technical integration perspective, this platform presents moderate integration complexity with notable gaps in developer tooling and API security. The limited technical assessment data reveals significant concerns that require careful evaluation before proceeding with enterprise integration.

API Security and Authentication Architecture

The platform shows minimal API security controls, with only basic identity and access management capabilities scoring 60/100. This suggests standard OAuth or API key authentication without advanced security features like rate limiting, request signing, or comprehensive audit logging that enterprise integrations typically require. The absence of detailed encryption and data protection measures raises concerns about data transmission security and API payload protection.

Developer Experience and Integration Complexity

The lack of comprehensive API documentation and developer tooling creates potential integration friction. Without robust SDK availability across multiple programming languages or detailed API reference documentation, development teams will likely face extended integration timelines. The missing application security assessment suggests potential vulnerabilities in API endpoints that could introduce technical debt through required security compensating controls.

Infrastructure and Monitoring Gaps

The platform lacks infrastructure security visibility, which impacts integration monitoring and troubleshooting capabilities. Enterprise integrations require comprehensive logging, error handling, and performance metrics that appear limited based on the available technical profile. This creates operational overhead for maintaining reliable integrations at scale.

Risk Mitigation Requirements

Integration would require implementing additional security layers including API gateway controls, enhanced monitoring, and custom error handling to compensate for platform limitations. Development teams should expect longer integration cycles due to limited developer resources and documentation.

CTO Recommendation

Conditional approval requiring enhanced API gateway security controls, comprehensive integration testing, and additional monitoring infrastructure. Development teams should allocate 40% additional integration time compared to platforms with mature developer tooling.

Legal/Compliance

From a legal and compliance perspective, this platform presents moderate compliance risk requiring enhanced due diligence and contractual protections. The limited security assessment data indicates potential gaps in regulatory readiness that must be addressed through contract terms and vendor commitments.

Regulatory Compliance Concerns

The absence of critical security certifications presents significant regulatory exposure. Without SOC 2 Type II certification, we lack assurance of adequate security controls that most enterprise customers require and auditors expect. The missing ISO 27001 certification indicates no validated information security management system, creating uncertainty around data handling procedures and incident response capabilities.

GDPR compliance status remains unclear, representing substantial liability risk given our EU data processing activities. Under GDPR Articles 28 and 82, we face potential fines up to 4% of annual revenue if this processor fails to implement appropriate technical and organizational measures. The lack of documented data protection controls makes it impossible to demonstrate due diligence in vendor selection.

HIPAA compliance gaps are particularly concerning if this platform will process any health-related employee data through our wellness programs or benefits administration. Without Business Associate Agreement eligibility, we risk violating HIPAA's minimum necessary standards and administrative safeguards requirements.

The platform's identity and access controls show moderate strength at 60/100, suggesting basic authentication mechanisms exist. However, without comprehensive security documentation, we cannot verify compliance with regulatory requirements for access logging, privileged user monitoring, or data retention policies mandated by various frameworks.

Legal Recommendation

Conditional approval requiring enhanced Data Processing Agreement with specific audit rights, security control warranties, breach notification within 24 hours, and quarterly compliance attestations. Vendor must provide detailed security questionnaire responses and commit to pursuing SOC 2 certification within 12 months. Legal review of all data processing activities mandatory before deployment.